Shopee Agrees to Service Changes Amid Indonesia's Anti-Monopoly Probe

Shopee, a leading e-commerce platform in Indonesia, has agreed to modify its services following accusations of violating the country's anti-monopoly regulations. This announcement came on June 26, after Indonesia's antitrust agency, KPPU, stated that Shopee had admitted to these violations, which involved directing customers towards specific delivery services.

Radynal Nataprawira, Shopee Indonesia's Head of Public Affairs, emphasized the company's commitment to adhering to all relevant regulations and laws within Indonesia. In response to the KPPU's findings, Shopee proposed changes to its user interface to ensure compliance and to provide the best possible service to its users, incorporating the feedback from KPPU.

Shopee, which is owned by Southeast Asian technology firm Sea Ltd., holds a dominant position in Indonesia's rapidly expanding e-commerce sector. Meanwhile, KPPU is also investigating Lazada, another major e-commerce player in Southeast Asia, owned by Alibaba, for similar issues.