Elisa Mallis, with over 20 years of experience as a business leader focused on transformational change, human capital strategy and sales and marketing. She has P&L responsibility for SE Asia, India, North Asia and Australia and a team of 50+ full time staff and 100+ Associate Faculty and Executive Coaches to provide world class Leadership Development Solutions. Leveraging the power of leadership to drive results that matter most to clients, CCL transforms individual leaders, teams, organizations and society.
In conversation with Prisila, Correspondent, Asia Business Outlook Magazine, Elisa shares her views about the impact of globalization on an organization’s capacity to lead internationally and the importance of human capital in the growth of the economy.
Witnessing this ever shifting world, Artificial Intelligence (AI) is not just an emergent technology; but a catalyst redefining and simplifying leadership
In our rapidly evolving world, the concept of globalization has emerged as a defining force that transcends borders and reshapes the way organizations operate. Globalization in the context of today’s business landscape refers to the interconnectedness and interdependence of economies, markets, companies, and individuals around the world. Today, it stands as a pivotal force shaping the strategies, structures, and cultures of organizations while providing those equal opportunities and risks. This transformation has not been limited to multinational corporations; it has permeated organizations of all sizes and sectors. Whether a small local business, or a large multinational corporation, the impact of globalization can be felt in every facet of an organization's operations. It has necessitated a fundamental shift in how businesses approach their strategies, organizational structures, workforce management, and even their purpose and values. However, to thrive in this globalized environment, organizations must be agile, culturally aware, technologically savvy, and adept at managing the complexities and risks associated with operating on a global scale.
Impact of Globalization on an Organization’s Capacity to Lead Internationally
Globalization has a profound impact on an organization's capacity to lead internationally, as it catapults businesses expand their operations across borders and helps becoming more interconnected than ever before. Globalization provides organizations with access to a vast array of international markets. This expanded market potential allows companies to diversify their customer base, reduce dependence on a particular market, and drive revenue growth. Another major aspect of winning internationally is the mindset of the leaders. When it comes to being international and work together across boundaries, recent global Asian leaders have no match. Today they are avidly spanning cultural boundaries while bridging two or multiple cultures that help shape challenges into opportunities. However, a Successful international leadership entails more, such as a strategic approach that includes market research, cultural sensitivity, risk management, and a commitment to adaptability and innovation. Organizations or leaders that effectively navigate these complexities can harness the benefits of globalization and expand their global footprint.
Cruciality of Human Capital in Formulating Business Strategy
Human capital refers to the skills, knowledge, experience, and creativity of the individuals involved in the organization, as well as those in external network. Human capital, both within and outside of the company, is crucial to any business strategy and success. Nurturing and leveraging the skills, knowledge, and creativity of individuals within and outside the company is integral to a business strategy and essential for achieving the common goals and staying competitive in the market. And, there is no business strategy without human intervention. This is why, investing in the development of human capital, both internally and externally, is essential for the long-term sustainability of any organization irrespective of size. Hence, it can be concluded that human capital is not just a resource; it's the lifeblood of any business irrespective of size.
Importance of Human Capital in the Growth of the Economy
Again, there is no economy without human. Human capital is a critical driver of economic growth, as it enhances productivity, fosters innovation, and improves the overall quality of life. So, sooner or later we have to be more concerned towards the human first and capital later approach, so that they will be able to create the right business strategy, navigate the firm in right direction, and take on the critical challenges to foster a better and sustainable planet for humanity, or else no point of growing the economy!
"Globalization has a profound impact on an organization's capacity to lead internationally, as it catapults businesses expand their operations across borders and helps becoming more interconnected than ever before"
Leadership in an AI driven world
Witnessing this ever shifting world, Artificial Intelligence (AI) is not just an emergent technology; but a catalyst redefining and simplifying leadership. With mankind standing at the threshold of a new era: the AI-powered leadership revolution avidly advancing the way we work, live and communicate. We are well aware of the fact that leadership is all about making informed moves in a world where data is abundant and complex; and this is where AI slips into the frame by enabling leaders decipher complex data landscapes, extracting valuable insights and offering a clear road map for the future.
Let’s understand how AI aiding in navigating through complexities in leadership
Emotional Intelligence: Emotional intelligence is a distinguishing trait of outstanding leadership. And, the advent of AI allows AI's capability to interpret emotions in speech, facial expressions and body language provides leaders with real-time feedback, enabling them to respond more effectively, thereby improving decision-making and conflict resolution.
Sentiment Analysis: With its capability to understand text and speech patterns and identify the emotional state of individuals AI gives leaders a valuable tool for assessing team morale and satisfaction.
Learning Platforms: AI-driven learning platforms are revolutionizing leadership development by allowing leaders to create bespoke development plans that target their specific needs and enhance their skills and knowledge in the areas that matter most.
Undoubtedly, in recent future AI will lead to changes in how work is done, how decisions are made, and how organizations harness knowledge and information to achieve goals. However, in an AI-driven world, understanding the potential and limitations of AI is very much essential for any leader to make informed decisions about how to integrate and leverage AI technologies effectively. Therefore, leaders who understand AI's potential, risks, and ethical considerations can guide their organizations toward responsible and successful AI adoption, ensuring that AI technologies are harnessed for the benefit of all, the organization, the employees and the society as a whole.