Across the business ecosystem, it has been observed that organizations are advancing with digital transformation, presenting a unique opportunity to leverage technological developments as a means to achieve ESG goals. The digitization of operations is not only enhancing operational efficiencies but also minimizing environmental footprints and promoting social responsibility. However, simply incorporating advanced technologies and making business processes efficient does not hold the key to complete organizational transformation. It is also essential to train and educate people in alignment with the developments taking place in operations.
Only with a combination of advanced technology and a motivated workforce can an organization reach its full potential and bring about significant changes in business processes. This is exactly what Dr. Naresh Makhijani, CEO of OTI International, understood as he created a difference with a combination of advanced technology and strategic HR solutions that help businesses undergo comprehensive transformation.
Dr. Makhijani has been working in the business transformation and strategic HR domain for 39 years, accumulating immense experience in driving successful projects. He has worked in 14 countries across the globe and has been settled in Indonesia for the last 30 years. Early in his career, in 1994, he quickly realized that even if a company digitally transforms its processes, effective people management and training are crucial for the successful implementation of technology. When he started his own company in 1999, he began providing holistic business transformation solutions, including performance management, leadership development, management consultancy, coaching, and training to drive core changes in client processes. "I started with Vision/Goals Building and Strategy Planning but in the mid-1990s got into Balanced Scorecard.
Later, I saw the need for Leadership Development and Aligning Organization Structure and People to Company Goals. I would classify myself as a Strategy and Organizational Alignment Consultant," mentioned Dr. Makhijani.
An Integrated Solutions Provider
Dr. Makhijani is one of the most experienced professionals in the business transformation sector and understands how every aspect plays a vital role. He believes that merely changing processes digitally does not suffice. A project is bound to fail if the workforce is not flexible enough to adapt to change. This is precisely why he offers a complete range of strategic HR services along with the most advanced technology solutions, allowing him to understand client requirements and provide customized, accurate solutions. He has developed an organizational diagnostic tool powered by AI, capable of detecting organizational problems in client businesses and offering possible solutions. Additionally, he has successfully executed numerous RPA implementations using technologies such as AI, data analytics, and others. "We focus on organizational diagnostics, aligning structure to strategy, performance management, job descriptions, employee engagement, culture transformation, and leadership development," mentioned Dr. Makhijani.
Dr. Makhijani was the first individual to implement Balanced Scorecard software in Indonesia and is one of the veteran leaders who has executed many complex projects throughout his extensive professional career. He is adept at using the latest technologies required for business transformation and, at the same time, is immensely experienced in people management and organizational management strategies. This makes him one of the unique service providers not only in Indonesia but also across Asia. When he first started his career, not many technologies were available in the market. But now, the situation is different. There has been an emergence of various new technologies to enable business transformation, and alongside this, the HR landscape has undergone significant change, with technologies being developed to seamlessly handle processes. "We have been the first to bring innovative management frameworks to Indonesia and Asia, such as Balanced Scorecard to Asia/Indonesia in 1994, Management Cockpit in 1999, Aligning People to Company Goals in 2011, and AI-based Organization Diagnostics in 2024," said Dr. Makhijani.
Future Endeavors
Since he started his career in the mid-1990s, Dr. Makhijani has gained considerable wisdom and recognition in the market as a trusted service provider. He has worked with many corporations across several countries and gathered immense experience. His leadership at OTI International is highly valuable due to the vision he has developed from his long years of experience. "Moving forward, I would like to open a leadership institute that will train potential leaders not only from Indonesia but from all across Asia. This is one of the goals that I want to achieve in the coming years," concluded Dr. Makhijani.
DR. Naresh Makhijani, CEO, OTI International
Naresh Makhijani has over 39 years of international experience, with 170 consulting engagements in 14 countries in Europe, the Middle East, and Asia. He has authored three best-selling books and has provided consulting in areas related to Strategy Building and Employee Engagement.
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