AI tools streamline time and labor for social service agencies in Singapore

Singaporean social care organizations are saving time and labor because to artificial intelligence.

By using this technology, these organizations can screen six times as many patients each week and increase staff productivity by almost thirty percent.

The authorities claim that AI can assist in the early detection of problems in five times more people with a 90% accuracy rate.However, experts cautioned that strong laws and regulations are necessary if AI is to be extensively adopted.

Mr Benjamin Yeo, director of psychosocial and integrated care at Lions Befrienders Service Association, said “Artificial intelligence gives us a snapshot and a window into some of the challenges they're facing. And when highlighted, they can then have more space to reflect on how they are feeling”

Although technology has made mental health solutions more widely available, experts think more work has to be done before they can be used more widely.

Dr. Wang brought up the fact that certain professionals, like therapists and psychiatrists, must adhere to laws and hold qualifications.

“For the AI chatbots, we probably need something similar to regulate and certify. The algorithms, the data they used, all need to be monitored,” she said

The path forward is currently being paved by a set of rules that were created by numerous ministries and statutory boards.