Workmate was established in 2016 to assist businesses in hiring front-line personnel while guaranteeing that employees have stable employment. More than 800 businesses and about 120,000 front-line employees are currently using it. Frontline employees are those who do crucial tasks for the public and are often employed in low- to mid-skilled jobs, according to the organisation. Manufacturing, food and beverage production, retail, and back office positions like administration and customer service are among the industries represented.
Workmate offers pre-screened personnel to businesses for both short- and long-term projects, and it employs its own AI grading algorithms to increase the quality of matches, attendance rates, employee retention, and productivity. The algorithms blend first-hand behavioural data and worker history from Workmate's platform, including attendance and supervisor ratings, with data points like work experience, geography, and talents.
After the acquisition, Workmate will continue to operate independently under its current branding, with Persol Asia Pacific serving as its parent organisation.