The global corporate sector has globalized significantly and rapidly in the past few years, making corporate recruitment advisory services vital. As businesses navigate the recruitment landscape to hire and retain top talent, recruitment advisors act as middlemen between companies and candidates, filtering from a pool of thousands to place the right candidate in the right position. This also frees up a lot of time and effort for the company, allowing it to focus on the core business. As industries continue expanding, and the candidate pool continues growing, the demand for advisory services is anticipated to continue rising.
However, companies also face challenges with finding the right advisory solutions provider, especially due to common issues like miscommunication wherein the advisors can fail to understand or relay the requirements of the company, thereby finding improper candidates, particularly concerning overseas candidates. Addressing this, and other challenges hindering the sector’s growth is S&P Manpower Agency, a Singapore-based organization helping businesses grow rapidly by effectively resolving their manpower needs, saving 50 percent time and effort.
Leading the Charge
Founded by CEO Alam Mohamad Shahin along with Co-founder and Partner Priscilia Loh, S&P Manpower Agency was born out of Alam’s drive to become an entrepreneur despite coming from a humble background and facing challenging times, and his knack for finding ideas and monetizing opportunities. S&P Manpower Agency derives its name from Shahin and Priscilia.
Shahin's serves as the driving force, while Priscilia stands as the pillar of the company.. Born in Bangladesh, Alam’s journey in Singapore started when he moved to the nation as a general construction worker with big dreams to achieve something huge. Eventually finding opportunities to experiment and a growing passion to build something of his own, he founded the company, and has since established a robust workforce that is as driven to expand the firm as Alam himself.
The company acts as a liaison between employers and candidates, negotiating employment terms and other details to ensure both parties achieve their goals. S&P provides advice to both, assisting them in making informed decisions. For this, the firm conducts extensive research to understand industry trends, ensuring its advice is relevant to the current situation.
The firm’s services also extend to preparing candidate biodata and facilitating the interview process, and coordinating the complete employment transaction.
The organization pays close focus on strengthening its bankend support team which helps other teams achieve their goals, and enables the company to improve performance overall. Lastly, the firm has a strong after-sales service focus which enables it to continually improve its services, understand client expectations and evolve from feedback.
“To ensure security for our clients, we oversee foreign candidates, particularly from Bangladesh and India, with our in-house team. This reduces the chances of misunderstandings and miscommunications, and offers greater reliability. We strive to deliver a positive customer experience by enhancing our sales, communication skills, and patience with the clients. We strongly focus on active listening, compassion, and approach new challenges with a focus on customer-centricity. We focus on adapting to the evolving trends, ensuring that our services align with the evolving trends of the business landscape”, shares Alam Mohamad Shahin, CEO, S&P Manpower Agency.
S&P Manpower Agency has grown from strength to strength, gradually becoming the partner of choice for a diverse range of companies, across industries
To guarantee top-tier services, the organization focuses on building its own company strength, for which it has fostered a strongly transparent work environment. The firm encourages free exchange of ideas, knowledge, feedback, and information without the fear of retribution, which has helped build trust and confidence among employees and carried the firm through tough situations. At the same time, a strong management department leads the organization, and a standard set of rules have been established which are to be followed by all.
Journey & Future Roadmap
Since its inception, S&P Manpower Agency has grown from strength to strength, gradually becoming the partner of choice for a diverse range of companies, across industries. A recipient of the SME 100 award, the firm has been able to achieve this feat by its focus on providing the human touch. Where most companies have gone completely digital in processing candidates for positions, the organization provides a personal touch which ensures there is no gap in processing. Overcoming the challenges of the competitive market, S&P focuses on growing itself, and becoming stronger with every client it serves.
Moreover, the firm is driven by Alam’s philosophy that, “It is essential to focus on yourselves, and step up in your game instead of worrying about others, since you can’t control how people react towards you, and it goes both ways. Dogs bite. Humans don’t bite. Be human. Be Authentic, Be Bold.Haters don’t really hate you, they hate themselves, because you are a reflection of what they wish they could be”.
With this idea fueling the company to focus on growing authentically in a manner that truly reflects S&P’s own ideology and working style, the firm is envisioning ambitious goals for its future. A key priority for the coming years for the organization is to cement its financial status and remain profitable by leveraging what it does best - permanent placements. Simultaneously, the firm will explore internationalization, and conduct placements across the world starting with its target regions: Europe and UAE. With big plans and a strong team to expertly execute them, S&P is poised to make waves in the corporate recruitment advisory sector.
Alam Mohamad Shahin, CEO, S&P Manpower Agency
During his career, Alam has successfully started numerous businesses across Singapore and abroad that include S&P Manpower Agency, S&P Construction Engineering Services, S&P Training & Development, First Ray Construction & Development,and River Bridge Real Estate (Dubai), to name few.