Among the most popular outsourcing locations in the globe is the Philippines. The nation is a hotbed of talent waiting to be discovered with a high level of English language competence, a hospitable and polite society, and a globally recognized educational system. Each year, the BPO sector in the Philippines adds close to $30 billion to the national economy. Over 1000 BPO firms employed 1.3 million Filipinos in 2019, and that number is growing by 8 –10 percent annually.
The country is thought to account for 10 –15 percent of the worldwide BPO market. With outstanding assistance from both government and non-government organizations, the nation continues to draw in foreign businesses and investors thanks in part to a tax system that is beneficial to investors. Boomering is a well-known player in the BPO industry in the Philippines. The business gives clients the option to build a diversified workforce to increase their reach and drastically save costs. Offering exceptional services to entrepreneurs and small businesses alike, the company is also successfully fulfilling the larger needs and requirements of medium-sized businesses.
Values and Offerings
Boomering was established on the values and ideals of longevity and is fuelled by the motivation to create a ‘win-win’ situation for all. The business is convinced that partnerships built on genuine know, like and trust relationships produce long-lasting bonds in which everyone prospers and develops together. The company chooses to be a partner of choice for each client rather than drafting superfluous partnership conditions. Boomering has a great belief in its ability to create long-lasting relationships because of the high quality of the services it offers. The firm bills clients a set offshore cost, which gets smaller as the teams expand.
“Our proactive approach sets the foundation of our client relationships and looks to smooth those inevitable future bumps in the road ensuring you the most comfortable offshoring journey possible. Clients also have access to our current and continually growing network of businesses and power partners to support them and provide the best opportunities for success”, shares Dean Pascoe, President, Boomering.
Boomering provides a comprehensive service with an emphasis on keeping things as simple
and straightforward as possible for the client’s advantage by forgoing the complicated jargon and terminologies sometimes employed by other BPOs All the systems and procedures may be changed to meet the unique needs of each customer and their corporate culture, providing out-ofthe- box solutions when necessary and bending to meet demands and accommodate adjustments wherepossible and practical.
The business operates under the ‘cradle to grave’ idea, therefore regardless of one’s level of outsourcing experience or inexperience, you will always work with the same Business Development Manager. The firm follows a systematized and commitment-free 12-step process to win and onboard clients, followed by the 5-step customer care policies and procedures. “We provide you clarity, certainty and clear lines of communication, whilst ensuring that we remain accountable by following through and delivering on what we promise, which is essential for the longevity that we wish for with our clients. Our highly organized systems and procedures are implemented, monitored and updated in every department to ensure a consistent quality of service is delivered to our clients through our customer care policies and strategies”, further adds Dean.
Team behind Boomering
Boomering’s leadership and each department have been set up to encourage transparency at every level, allowing the business to scale effectively while maintaining its high-value offering, everyone’s capacity to communicate, and accessibility. Every component of the company’s processes is created to be simple and intelligent in order to encourage attention. Additionally, the business supports internal team diversity, enabling effective operations for the global community. The multicultural workforce at Boomering is aligned with the company’s simple ideas of focus, and coming up with smart out-ofthe- box solutions.
Right person, right seat’ is a tenet of the entrepreneurial operating system (EOS), which powers the business. Furthermore, this idea guarantees that Boomering not only has the appropriate expertise concentrated in the appropriate areas, but also that they are content in their jobs, resulting in successful and effective teams.
Everyone in the Boomering Team strives to fulfil our core focus of enriching client and staff lives with simple and smart offshoring solutions
Future Blueprint
In the upcoming years, Boomering is actively investigating how Artificial Intelligence can be incorporated into the business model and how productivity, tracking, and monitoring technologies can be utilized.
While further developing and improving the incubator model, the firm successfully continues onboarding more medium-sized clients. The company is also providing physical spaces and more social opportunities for the staff to interact socially and professionally. To assure prompt reaction to the rapidly changing global landscape of tomorrow, Boomering’s purpose is to stay adaptable, nimble, and open to both the clients and the markets. With these focused targets, Boomering is poised to become the leading BPO services company in the Philippines.
Dean Pascoe, President
Dean is the President of Boomering, and brings over 14 years of experience in offshore teams. This extensive experience has given Dean to achieve greatly enhanced ROI for the client’s teams. Beyond the confines of work, Dean also enjoys a number of hobbies and is passionate about feeding malnourished children.
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