Anutraceutical game changer in Singapore, Herbal Pharm plays a leading role in the health and wellness space. A Made With Passion brand, this 18-year-old company practices strong corporate social responsibility initiatives and values sustainability in everything it does. Growing steadily over the years Herbal Pharm is always on the lookout on how to make people's life better. As they enter the regional market, they hope to be able to play a telling part in offering healthier product options to more customers.
The Singaporean-owned company offers supplements, beauty, and natural and organic products. One of their bestselling products i.360 contains Lutein, which is known to aid eye health and visual development. It protects your eyes from the impacts of blue light, improves your vision, keeps your eyes moist, restores collagen formation and aids in the production of melanin in the eye.
Herbal Pharm’s products are formulated with the idea of aiding their customers for both everyday health boosts and more specific concerns. Their bestseller Dia-Med is made from 100 percent pure Nopal Cactus, a plant-based superfood. It is suitable for vegetarians and helps to maintain healthy sugar levels. Another natural, nutrient-rich product is Bladder Support Formula. This supplement containing cranberry extract helps maintain healthy urinary and bladder function. NutraJoint Gold Flex is a strong combination of Glucosamine, Chondroitin, Methyl Sulfonyl Methane (MSM) with a dash of turmeric for cartilage health. Supporting the growth and protection of joint cartilage while also improving vitality, joint comfort, and mobility.
As for their beauty range, the premium supplement Miracle Skin Phytoceramides contain the patented ingredient - CERATIQ. The plant-derived version of ceramides is largely sourced from the French Alps and helps to retain skin hydration, reinforce your skin's barrier, and keep your skin looking youthful from within.
Another exclusive offering is the Traditional Aleppo Soap. An artisanal all-in-one soap bar that is ideal for daily usage and it is a must-have body care item. It is gentle and moisturizing for all skin types, including sensitive skin. Made in the same formula as 800 years ago in the caves in the ancient city of Aleppo, and now available in your bathroom. To introduce wellness in all aspects of life, Herbal Pharm launched its household and honey range.Their Manuka Honey is 100 percent pure manuka from New Zealand,
with its signature smoothness and rich taste that is second to none. The wide range offers everything from everyday essentials to the highest grades in the market.The household range features organic Tellicherry pepper, pink Himalayan salt, and organic coconut sugar, to introduce healthier alternatives of household staples to the customers.
An Edge Over The Others
Beyond their quality cosmopolitan products, they endeavor to provide a hassle-free shopping experience for all its consumers. Orders can be placed through the company's omnichannel platforms. A dedicated team is always available to provide health tips and product knowledge over the phone, online or in person when customers visit its retail outlet and showroom. This provides an unrivaled experience for its customers due to its human touch rather than allowing them to be greeted by a machine. They pride themselves on responding to clients on a timely basis to enhance their credibility.
“Herbal Pharm goes to great lengths to scour the globe to source quality ingredients to formulate its diverse range of products. We maintain a high level of safety in all areas of manufacturing and only work with suppliers who bear apt accreditation”, emphasizes Kanan Packrisamy, CEO, and Member of the Board.
Journey of Excellence
Herbal Pharm began operations in 2004; starting with just a few products, it has grown and developed over the past 18+ years. “Over the years we have grown from our initial 1,700 sq ft to our current total of 17,000 sq ft in office, warehousing, production and distribution space, which we pride ourselves on”, commented Kanan. With four premises in two locations, a dedicated delivery fleet, and 53 staff, Herbal Pharm now serves more than 50,000 clients annually and has sold over two million products.
Its exemplary offerings were recognized in 2021 when it was awarded the 'Made With Passion' mark – a national initiative that spotlights exceptional local brands who are dedicated to creating Singaporean products of high quality. At the end of 2021, the firm also received ISO 9001:2015 certification, as a recognition of the quality of its manufacturing and customer practices.
Herbal pharm strives to Improve customer experience While maintaining its Integrity and reputation, Which it has built over the Years
Herbal Pharm strives to improve the customer experience while maintaining its integrity and reputation, which it has built over the years. The company seeks to establish long-term relationships with employees, vendors, partners, and, most importantly, customers. Continually reflecting on what it does to stay on the growth path, the company has taken initial steps to set up offices in the UAE and Vietnam. Herbal Pharm is aware they must keep learning, create a robust network of specialists and facilitators to assist in achieving its objectives, partner with a production house and engage with governments, as well as be consistent in establishing policies that aid in its expansion journey and ensuring that these are checked regularly.
“We envision having the ability to have our production plant and produce our own products. To achieve this, we must be strong but not rigid, flexible but not weak. In the short term we would like to have our footprint in ASEAN and within a decade, we want to have a firm foothold in the Asian nutraceutical landscape”, concludes Kanan.
Kanan Packrisamy, CEO & Member of Board, Herbal Pharm
Kanan, CEO and Member of the Board at Herbal Pharm, is a career numbers man who brings more than 25 years of industry expertise playing prominent roles in several organizations of repute.
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