Over the last two decades, the market for ship repair and maintenance has shifted from the west to the east. This shift can be attributed to the growing demand for these services, which is largely due to the expansion of the global shipping industry, particularly in the Asia Pacific region. As more ships are deployed to meet the rising demand for goods and services, so does the need for repairs and maintenance.
Initially, cheap labor and material costs drove this trend, but it has now developed to include the adoption of new technology and increased productivity. Looking ahead, the market for ship repair and maintenance services in Asia is likely to expand further, owing to a mix of factors such as global commerce and economic expansion, technological innovation, and sustainability concerns.
Junma Services is a prominent player in this space positioned as a professional engine service provider, with a level of expertise comparable to that of engine makers themselves. Established in Singapore in 2005 and incorporated in 2007, Junma Service has grown to become a leading light in marine engine services, including but not limited to engine docking, engine repair, troubleshooting, consulting, and many other services with genuine spare supplies.
"We are dedicated to delivering reliable and efficient services, high-quality technical support, meeting the needs of our customers, and a focus on establishing long-term relationships with our clients as a key factor in our success”, adds Yulin Ma, Managing Director.
Engine docking service, which is a critical aspect of maintaining the main engine of a vessel, is one of the flagship services of Junma. The firm works closely with the clients to offer comprehensive recommendations for the range of maintenance needed, compiles a list of the necessary spares, and then provides those to the clients. Customers can feel secure knowing that everything done by Junma is protected by liability insurance coverage worth $1 million in the unlikely event that something goes wrong. The company also provides a 6-month warranty on all of its work.
Address the Pain Points of the Customers
The high cost of services is one of the most significant difficulties that clients in the ship repair and maintenance business confront.
Junma Services understands the problem and is committed to finding cost-effective ways to alleviate it. For instance, the firm employs cutting-edge technology and more efficient procedures to boost productivity and offer service packages that bundle spares and services that are warranted.
Another major source of customer challenges is the downtime necessary for repairs and maintenance, which can disrupt operations and result in revenue loss. To address this issue, the company provides free 24/7 technical support to its customers, as well as prompt response times for spares and manpower deployments. Junma also offers an international support network through partnerships, allowing the company to help consumers no matter where they are. Finally, communication and transparency can also be pain points for customers. To solve this, Junma keeps lines of communication open with customers throughout the repair and maintenance process, including daily reports for docking works and other major repairs. This contributes to customer trust and confidence.
Journey of Excellence
Junma Services is a customer-focused service provider with an extended record of success and growth. The company has garnered industry recognition for its quality service excellence, including the "Circle of Excellence" award in the Marine & Offshore Industry in 2012/2013 and the "Maritime Distinguish Award" in 2014. It is also exciting to see the company expanding into new services and locations. In the year 2018, Junma Power (Shanghai) was founded in China and followed by Junma Power (Guangdong) in 2021. This year a new workshop will be set up inside IMC Shipyard Zhoushan with a joint venture with Shipyard. Junma Services’ enormous revenue increase of 350 percent over the last five years is a solid indication of its success and prospects.
Junma Services' enormous revenue increase of 350 percent over the last five years is a solid indication of its success & prospects
There has been a growing emphasis in recent years on lowering carbon emissions and regulating global warming. The EEXI/CII requirement, which restricts output propulsion power and demands various activities to reduce CO2 emissions per tonnage/distance of cargo, is one of the control methods employed to attain this goal. Junma has created a simple and easy solution for EEXI/ EPL compliance that is also cost-effective for customers on a restricted budget. This solution applies to practically all 2-stroke engines and the majority of 4-stroke engines.
Junma is now working on the successful EEXI-EPL project and will begin the CII-engine de-rating project to assist its customers in reducing carbon emissions from their vessels with tailor-made carbon reduction solutions. Junma's ongoing R&D projects, such as the ITAC piston ring, liner reconditioning, and 3D printing, will assure its long-term growth. Additionally, the company intends to grow into servicing Dual-Fuel engines as well as other carbon-neutral engines like Methanol and Ammonia. The intention is to start with engine servicing and then move on to the existing ship's Dual-Fuel conversion project.
“Junma is a trustworthy brand with growth ambitions. We strive to be more than just a service provider, we aim to be a solution provider, delivering innovative and effective solutions to our customers, helping them achieve their business goals”, concludes Yulin Ma.
Yulin Ma, Managing Director
Yulin Ma is a seasoned professional with a three-decade track record of success in the industry. He has been with Junma Services for 18 years and is currently the custodian of governance as Managing Director.
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