Artificial intelligence has been gaining significant recognition in India, with its adoption becoming widespread across various industries, including retail. AI has revolutionized the way retailers interact with customers, handle inventory, and optimize business processes. Leading the charge in AI innovation is Loyalytics which is at the forefront of delivering AI-powered data analytics solutions to major retail enterprises. The company is committed to tackling the primary challenges faced by the retail industry, such as effectively engaging and retaining customers in a highly competitive, data-oriented landscape.
Loyalytics specializes in providing loyalty and customer engagement solutions using artificial intelligence and machine learning. The firm offers a range of services including customer profiling, predictive analytics, campaign management, and customer loyalty programs. These solutions are designed to help retail businesses improve customer engagement, increase customer loyalty, and drive revenue growth. Loyalytics uses advanced algorithms and data analytics to provide businesses with insights into customer behavior and preferences, enabling them to tailor their marketing and retention efforts more effectively. The company’s goal is to help businesses build lasting relationships with their customers and improve their bottom line through customer engagement and loyalty.
The Power of AI
Loyalytics creates personalized and meaningful experiences that drive real business results using their AI-powered product. Retailers can leverage the power of data to craft strategies, create engaging customer experiences, and drive measurable business impact. The data analytics platform helps clients process, optimize, and democratize data. The proprietary AI platform provides actionable insights, and allows campaign orchestration, and multi-channel personalization to enable hyper-personalized customer experiences at scale.
The X Factor
Loyalytics is backed by a stellar team of data
scientists, data engineers, consultants, analysts, and visualization experts who help etailers navigate through their data challenges and build customized solutions suiting their needs. It is known for hyper-personalizing communication and marketing, according to the customers’ needs. The second suite of services that Loyalytics offer covers everything from data to insight and foresight. The robust products help retailers to optimize and democratize data, forecast the future needs, develop proactive strategies, and build cutting-edge modern data infrastructures to support analytics strategy. With the help of analytics and business intelligence, retailers can transform their organization by making informed decisions.
Loyalytics' solutions are designed to help retail businesses improve customer
engagement, increase customer loyalty & drive revenue growth
The Go-To Partner
The values that Loyalytics is passionate about are reliability and trust. The company intends to continue to be the reliable go-to partner for retailers in their digital transformation journey. The firm also ensures that while building data lakes, data warehouses, or any infrastructure, they abide by the stringent data governance practices. When retailers approach Loyalytics, the team sits with the customers, understands their needs, and pain points, and looks at every aspect, including manual dependencies. After a thorough analysis, the team develops a customized solution. To add to it, Loyalytics offers loyalty programs that go beyond just the reward points and discounts; it offers a unique personalized shopping experience to each and every customer.
Inception & the Road Ahead
Established in 2015, Loyalytics has dedicated numerous years to providing comprehensive customer analytics and data solutions for some of the largest global retailers. Initially starting in the Middle East market, the company experienced rapid growth and successfully collaborated with major fashion retailers in the UAE. Having achieved significant recognition, Loyalytics made the strategic decision to expand its presence in the US market. Presently, the company is widely acknowledged as a promising global leader in data analytics and artificial intelligence (AI).
The team is highly enthusiastic about the advancements in generative AI, considering its remarkable growth trajectory. With future plans in mind, the company intends to make substantial investments in generative AI technology. Additionally, Loyalytics aims to extend its reach to the Indian and GCC markets. Leveraging ongoing partnerships with numerous Fortune 500 or equivalent clients in India, the Middle East, Southeast Asia, and the US, the company continues to foster valuable collaborations.
Mohit Jain, Co-Founder & CTO
Mohit Jain is the co-founder and CTO at Loyalytics AI and Swan AI. He has helped multiple Fortune 500 retailers such as Tesco, Target, Kroger, and more, with their data-driven transformation and big data analytics strategy across US, Europe, and China over the last 16 years. He has established and led multiple customer-centric programs and data analytics teams at Tesco and Target which have led to several $100M uplift. He helps companies with change management and culture transformation required for a successful digital transformation strategy.
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