Asia is rapidly growing in terms of economic prosperity and the corporate business consulting market is emerging hand in hand. The major factors that have been driving the market’s growth is that more people can afford professional services, save time, kick start properly, limit risks and avoid penalties in the future. However, the major pain point clients face in the corporate business consulting industry is the lack of clarity regarding the ROI of the professional services. They mostly end up wasting time, losing more money and are subject to penalties since they might not get the right advice from the beginning. This is why Making it Easy first seeks to understand the need before offering any business consulting services. It advises properly before accepting new projects. It starts working once the clients accept its working guidelines, timelines and scope of work.
For quality control of its services, the company clarifies before it kick-starts any project. It assigns the management team member to facilitate each project to ensure that the result is delivered according to its quote and before the timeline it has promised. “Our corporate key services are business registration packages, extended to accounting, taxation, Cambodian citizenship and investment advisory in Cambodia. Our unique selling point is SCOPE: S: Specialized compliance consultancy, C: Clear timelines & guidelines, O: One-stop business services, P: Professional customer care, E: English & Khmer procedures”, mentions Kimsophat Kong, CEO, Making it Easy.
Operational Excellence
The company follows a very detailed eight step process for client engagement. Step 1 is to understand the needs of the client through assessment and analysis by providing one hour free consultancy. Step 2 ensures quotation being sent right after the need is clarified. Step 3, the project is started right after the payment is made. Step 4, a management team member is assigned to facilitate the project from the beginning to the end and ensure that the company delivers services based on its promises and/or beyond expectation.
Step 5, it provides another one hour free consultancy on how to maintain the completed project properly. Step 6, the same management team member continues to facilitate more services/projects if entrusted by the client. Step 7, the facilitator being replaced if requested by the client to ensure the quality of the company’s customer service, satisfaction and customer care program.
Finally, potential clients are invited to be the company’s referral partners and linked to any possible collaboration opportunities. This is step 8, the last step. “Our management team communicates effectively in English and Khmer languages. They work closely day to day with the expert in business compliance consultancy, business registration specialist, accounting professional, taxation agent; citizenship and investment advisor”, states the CEO.
Making it Easy’s core values include collaboration as the company strives to build long-term businesses relationships and trust with those it serves. Next comes to social responsibility where it protects and promotes positive changes for its employees, community, and country. It will never do anything harmful to humans, society and nature. Finally comes the aspect of reliability because the company works to make Cambodia easy for clients and to build trust with them by providing one-stop professional support.
Future Endeavours
Making it Easy is the first company to provide one-stop professional services for foreigners doing business and invest in Cambodia. The company was founded in the beginning of 2016. It has successfully supported and incorporated more than 500 companies in Cambodia up to date. Ninety percent of the clients it supported are foreigners. The headquarter remains in the capital city of Phnom Penh. However, the company delivers corporate services anywhere possible nationwide.
The company does not want to add more services into this company. Instead, it chooses to create more subsidiaries to provide real estate services, digital marketing services, investment services and business matching. The group’s mission is to create an ecosystem to support entrepreneurs and investors in Cambodia. “The future roadmap of our company is to be the leading business management consulting firm in Cambodia. We have been using some technologies to manage our operation so far for example mail chimp, CRM and accounting software, and more. We will develop referral program software for 2023 and more available technologies step by step”, concludes the CEO.
Our unique selling point is SCOPE: S: Specialized compliance consultancy, C: Clear timelines & guidelines, O: One-stop business services, P: Professional customer care, E: English & Khmer procedures
Kimsophat KONG, Founder & CEO
Kimsophat KONG is a Cambodian youngtalented entrepreneur, business and investment management consultant. He is also a corporate trainer and motivational speaker. Kimsophat is a passionate lifelong learner who has worked, studied, and traveled in Denmark, Sweden, Norway, USA, Canada, Lebanon, Singapore, Malaysia, South-Korea, Vietnam, Myanmar, and Thailand. He has a Master’s Degree in Development Management from the Asian School of Development and Cross-Cultural Studies (ASDECS), Cambodia-Philippines (accredited by the International Council for Higher Education based in Zurich, Switzerland).
.jpg "Technology in Cancer Care: A story of evolving paradigms")
.jpg "Bringing Shop Floor to Manufacturer's palm: Smart Factory Solutions for tomorrow")
