The scale of the worldwide pharmaceutical distribution market, estimated at $85.24 billion in 2022, is projected to increase at a CAGR of 9.2 percent from 2023 to 2030. One of the most vibrant and investment-attractive sectors of the Central Asian economy, which includes Kazakhstanis the pharmaceutical sector.
Players in this sector are able to accelerate the industry's development and guarantee high investment appeal for the manufacturing of medicines in these nations thanks to the industry's strong research and production potential and state backing. Since 1997, MEDSERVICE PLUS has been an active and prominent name in the industry within the Republic of Kazakhstan. The company is known for its excellent services and has constantly been the recipient of accolades recognizing the reliable services offered.
Offerings & Ambitions
MEDSERVICE PLUS has seen tremendous growth and has risen to a position of repute since the company’s inception. The 1400+ company workers derive motivation and drive for every activity from the company’s mission motto, which is ‘to provide each patient of the Republic of Kazakhstan with safe, high-quality, and affordable medicines through the production and effective distribution to pharmacies and medical facilities in accordance with international quality standards, using innovative technologies and advanced solutions in the field of storage and delivery of pharmaceutical products to pharmacies and pharmacy chains anywhere in Kazakhstan receive equally high service for the delivery of medicines and medical devices’.
For more than 25 years, MEDSERVICE PLUS has been a leader among pharmaceutical distributors with 14 operating branches and 18 infrastructure assets and has gained a strong reputation as a reliable and stable partner. MEDSERVICE PLUS is a vertically integrated company with its own manufacturing, purchasing, logistics (warehousing and transportation), distribution, and retail arms.
Manufacturing medicines is a new development area that the company is focusing on in order to provide its clients with an A-Z solution. Additionally, add-on services are provided such as registration, marketing, promotion, and pharmacovigilance “We provide our customers with impeccable service at all stages, from the receipt of the application to the timely delivery. To ensure the best variety, we have concluded direct contracts with more than 350 global
manufacturers/ suppliers of medicines and have 7,500+ SKUs in our portfolio”, says Zhanat Umarov (PhD), Chairman of the Management Board. The company is the largest supplier of pharmaceutical products for a guaranteed volume of free medical care in Kazakhstan, recognizes its social responsibility, and participates in building a stable health system in Kazakhstan. The firm also holds a number of exclusive agreements, for instance, with brands like Dysport by Ipsen, Devit by Lymira, Valocordin by Krewel Meuselbach, and many more, which further provide MEDSERVICE PLUS a unique and competitive edge in the market.
MEDSERVICE PLUS is an active member of industryrelated associations such as the Euroasian Medical Association, Association of Pharma Distributors in Kazakhstan, Atamaken, Association of Local Pharmaceutical Manufacturers, and PHARMMEDINDUSTRIYA. Additionally, the company is proactively engaged in social government projects, such as projects for the provision of orphan medicines and a development project with the Institute of Research and Production Microbiology and Virology; the company also has a trade license for the turnover of poisons and drugs.
MEDSERVICE PLUS's long-term commitment is supported by its KZT 12b ($27m) investments made into infrastructure such as pharmaceutical A-class warehouses, road fleets, modern IT and ERP systems, and its people. Employees are always the highest priority and the company's most valuable asset. The company actively promotes the "MSP School" project, which provides continuing education for the company's own employees and for the client's staff. The company signed strategic and lifelong agreements with Kazakhstani medical universities and develops young specialists directly after graduation.
MEDSERVICE PLUS successfully utilizes the latest SAP Hana (ERP) as well as SAP EWM (extended warehouse management) systems, which provide for target storage, improve assembly processes, and automate many vital warehouse business processes, resulting in more efficient service provided to its customers. High-tech warehouse complexes with a total area of 35,000 square meters serve as the locations for product storage, assembly, and distribution. The proactive efficiency of such systems has allowed the company to offer same-day delivery as one of its signature services.
MEDSERVICE PLUS is known for its excellent services & has constantly been the recipient of accolades recognizing the reliable services offered
MEDSERVICE PLUS strives to provide the highest level of services in accordance with ISO 9001, ISO 14001, OHSAS 18001, ISO 22000, ISO 27001, GXP standards, state legislation, international industry norms, environmental protection, HSE, and international ethical standards. MEDSERVICE PLUS was one of the pioneers who implemented GDP, GMP, and GPP industry certifications in Kazakhstan. The level of quality in distribution and other services is being closely monitored, audited, and improved. In 2022, the business launched an upgraded B2B e-commerce project that will let customers place orders in one location at any time that is convenient for them, take part in company marketing initiatives, learn about products that interest them, keep track of the progress of their applications, and obtain the necessary electronic documents.
Future Roadmap
For the coming years, the company plans to continue its growth in the distribution business, complete many investment projects, grow its retail network, complete its ambitious infrastructure construction projects, scale SAP EWM systems, introduce serialization, widen the portfolio of exclusive products (pharmaceuticals and FMCG), and develop E-commerce, B2B, B2C, and market place projects. With continued excellence and ever-growing experience, MEDSERVICE PLUS is destined to be the largest fully integrated Kazakhstani pharmaceutical company, which will continue its corporate social responsibility activities.
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