In an era of social media and digitalization, personal perception is a vital parameter for business growth, irrespective of the sector. Projecting your image most positively requires recognizing and mitigating the blind spots, which helps strategically control and influence people’s perception of you, and that’s where an Image Consultant comes in. Image Consultants help to enhance the overall professional and personal image of their clients by focusing on their dressing sense, communication skillset and body language. Big organizations also hire Image Consultants to boost their sales by helping their employees become more confident and motivated while improving their overall etiquette.
Founded by Navneet Minocha in 2021, Navi Image Consulting is an Image Consulting organization that helps its clients create a new, authentic and versatile image. The core philosophy of the firm comes from its name “Navi”, which means New. Navi also offers tailor-made soft skills modules for corporates helping their employees prepare to face the cut-throat competition in the industry. An international cabin crew by profession, Navneet has more than two decades of experience in the aviation industry and in corporate training. Her never-ending curiosity to learn something new encouraged her to develop her training skills and coach senior managers & executives in communication and soft skills. In recent years, she has also completed her Image Management certification under the exhaustive curriculum of the well-known Image expert Judith Rasband.
Customized Image Management Training For Clients
With regards to the service portfolio, Navi offers services related to Image Management, Soft skills training and Voice & accent training for call centres. The Image management service offered by the firm includes individual personalized sessions to help clients discover their personal style, provide guidance on colours that accentuate their personality, help them analyse their body shape and thereafter create a wardrobe for them along with personal shopping guidance if required.
For corporates, the firm offers group sessions on corporate dressing, business etiquette, and fine dining. The niche of Navi image consulting is its soft skills training services which include a wide range of topics such as communication skills, interpersonal skills, body language, business etiquette and all related subjects to help enhance customer service and sales.
What makes Navi stand out from the rest of its peers in the market is its tailor-made training sessions. All the training sessions offered by the firm are tailor-made to suit the requirements of individuals and corporates. The firm gives much importance to client interaction to properly assess the areas and skill sets they want to focus on thereafter following research and analysis to develop strategies that match those requirements. According to Navneet Minocha, Image Coach & Consultant, Navi Image Consulting, “The major factor that has been driving the market’s growth is the increasing realization and requirement among companies to provide tailor-made training modules to their employees guiding them towards the faster achievement of their goals and encouraging their comprehensive growth, both of which are crucial to scale up the motivation levels among the employees and helping towards the productivity of their company”.
Navi believes in building relationships and understanding the core of its client’s business and the end goals that they aspire to achieve. This helps the firm frame a suitable plan to execute and fulfil the client’s training needs. The firm also tries to have direct interaction with clients’ teams in real-time whenever possible while they are conducting their day-to-day business, which helps identify the areas to be most importantly worked on and the effort that needs to be dedicated to positively impact their development. “Clients expect us to fully understand their training needs and deliver result-oriented sessions which can be measured through trainee feedback, improvement in end-customer satisfaction scores, and incremental business growth. We customize sessions based on the analysis of the client’s needs and discuss the content & objectives before the delivery of training”, explains Navneet.
Accomplishments and Future Roadmaps
Founded in 2021, Navi initially began with a few individual image management sessions for clients and predefined corporate training sessions. The firm has been experiencing gradual expansion over time and has even started customizing its modules for larger companies based on a complete training need analysis. While initially, the sessions were only in the National Capital Region, in the last year, the firm has expanded to deliver sessions pan-India. The market for Image consulting & soft skills training remains omnipresent and regardless of technology and artificial intelligence, the requirement for good interpersonal and communication skills and face-toface interaction will always remain in the foreseen future, fuelling growth for more training. Going forward, Navi will be mostly focusing on customer service and personality development, which is ever-evolving and is going to be a game changer in the service industry. Navneet’s longterm goal is to set up a finishing school, which is a dream very close to her heart
Navneet Minocha, Image Coach & Consultant
An international cabin crew by profession, Navneet Minocha has more than two decades of experience in the aviation industry and corporate training. She is the founder of Navi Image Consulting and is currently working as an Image Consultant & soft skills trainer. A passionate individual with a never-ending curiosity to learn new things, Navneet has done her Image Management certification under the exhaustive curriculum of the well-known Image expert, Judith Rasband.
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