The financial hegemony of the old world is now facing a serious threat from disruptive practices and consumer demands, ever-changing operating models as well as the emergence of AI platforms. Couple this with emerging economies and we have a tsunami of change upon us. It is compelling the leaders, businesses, and shareholders to question what is a sustainable future for their companies and more importantly, for the people working in them. This necessitates a strategy that is more than just an organizational development. Rather, it has become imperative to focus on vision formulation, strategy crafting, planning of excellence, and meeting the economic demands of a diverse customer base. This complexity has affected the roles in organizations and how these roles are managed and placed, especially due to advancements in technology.
Quantum Steppe Advisory (QSA) which has a presence in major areas such as Southeast Asia and Central Asia, comprising Kuala Lumpur, Singapore, Jakarta, Bangkok, New Delhi, and Astana, supports organizations to adapt to this change by distinguishing between the effectiveness of human capital, its impact on the execution of the strategies of the organization, the outcomes derived from the talent pool, identifying and quantifying the capabilities, and the capacity of the talent pool. This is made possible by technology-based work measurement applications that assist in establishing the manpower demands and their required levels within functions. Further, it takes into account the requirements of particular roles and the actual outcomes of the employees occupying the same.
Another measure that QSA applies is that of employee engagement. The company has developed a set of 50-70 questions that are customizable to different organizations, which allows not only to quantify the level of engagement but also to determine the level of enablement of the employees.
Transforming Ideas into Action
Quantum Steppe Advisory has a strong commitment to deliver strategic advice and the implementation of plans that will offer the best outcomes for its clients. QSA’s value proposition is grounded in the belief that in today’s highly complex and dynamic environment, no great idea can be developed or implemented by one’s self. Instead, it is achieved through intimate collaboration with a panel of experts who not only question the status quo but also co-craft solutions with their clients. And in so doing, build the skills and expertise within the organizations they are working for.
Measuring Productivity to Ensure Success
QSA uses several methodologies to capture client nuances during the interaction
process, which begins with a strategic decode exercise that is internally developed by the firm. This tool examines the potential of the sector, clients’ challenges, the position of the organization within the sector, and its aspirations and limitations, with specific reference to the quality of leadership and capability of the mid-level talent pool.
The Performance Gap Indicator (PGI) is yet another method used by the firm to assess culture, operations, leadership, training & development, and service. For the purpose of top team alignment, the DISC assessment is applied. This combined with social motive profiling together with that of emotional intelligence makes a fabulous mix to support real team formation. In addition to this is the Lencioni framework relating to the dysfunctionality of teams with a focus on the base pillar of trust. From an organizational intelligence perspective, QSA utilizes the organization analytics framework from Marven7, where the focus is to map out the flow of ideas and communications and to discover where they may stagnate and so negatively impact organizational health, communication channels, and growth respectively.
Work measurement applications are applied to focus on the productivity and performance of a function or a level within the organization. Concurrently, QSA is also able to quickly assess the state of the talent pool, and the capability of the leadership team and subsequently plan for not only mid to long-term development but also succession for the mid to longer term, which is now becoming more critical for organizations.
Results-Oriented & Innovative
"One of the core values that Quantum Steppe Advisory has adopted is the focus on results, which stems from the belief in the relevance and urgency of client outcomes", shares Taranjeet Singh, CEO of Quantum Steppe Advisory. The firm not only seeks to deliver superior performance but also consciously enhance the capability of its clients. Being innovative in a world of disruption is key to survival and sustainability. They recognize the disruptive forces at work and actively engage to reframe the paradigms and the solutions that they develop. Working closely with the Disruptive Leadership Institute Singapore, QSA prides itself on developing future-centric, research-based concepts that are then inculcated into the work environment of their clients.
Their approach is more strategic and innately collaborative in nature. Co-crafting solutions with their clients, they are able to ensure the best outcomes for them. From a technology perspective, QSA incorporates platforms from technology partners such as Darwinbox, India where it comes to the end-to-end aspects of HR-related services, Accendo Technologies Malaysia for effective AI pillared talent pool inventory management, and Newlandrock UK for leadership development. In this way, QSA is able to prepare its clients to better adapt to the new challenges that disruption brings to them as a business.
Building Solutions, Together with Clients
A foundational pillar of QSA’s core value is mutual respect: There is not only respect for each other, but also the ability to share constructive criticisms and provide feedback with empathy. This is evident in their collaborative efforts where they co-craft solutions together with their clients and in so doing allow them to provide extraordinary value accordingly. Their client-centric approach is well illustrated by their efforts to raise their net promoter score by actively responding to feedback from clients.
Commitment to Societal Impact
In the ever-evolving world of business, the stakeholders seek to foster sustainable strategies for the organization and people, with social relevance defining clients and the work that they do. As a result of this, QSA’s approach is based on the development of long-term, deep relationships to achieve sustainable impact. By and large, it has been QSA’s purpose to be genuinely vested in the success of its clients. When the clients are successful in the outcomes that they have set out to achieve, the firm believes that they have in turn achieved what they were brought in to do.
Moreover, at QSA, diversity, equity, inclusion, belonging, and sustainability are at its very core. Doing the right things for the right reasons is critical for long-term success, especially in the tech-driven world that we operate in today. As these initiatives grow, proper ecosystem management becomes important. The human capital consulting approach of QSA is crucial in navigating and executing these changes that are innately disruptive in nature.
Taranjeet Singh, CEO
Taranjeet Singh, CEO of Quantum Steppe Advisory, has nearly three decades of expertise in management consulting, focusing on business transformation, performance improvement, and employee engagement. He has led significant initiatives across Malaysia, Asia Pacific, and Central Asia, and is a globally recognized Master Credentialed Coach with the International Coaching Federation.
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