Business Process Outsourcing (BPO) market in Singapore has experienced significant growth and transformation over the years. In Singapore, BPO services encompass a wide range of activities, including customer support, finance and accounting, human resources, IT services, and more. Singapore has emerged as a preferred destination for BPO services due to several factors. Firstly, the country offers a highly skilled and educated workforce. Singaporeans are known for their proficiency in English, which is a critical requirement for many BPO services, particularly customer support. Additionally, the local workforce possesses strong technical expertise and cultural adaptability, enabling them to cater to diverse international clients. Moreover, Singapore provides a favorable business environment characterized by political stability, robust infrastructure, and advanced connectivity. The... >>More
Basima Abdulrahman, Founder & CEO, KESK
Shoaib Syal, Vice President, Multinet Pakistan
Anurag Mukherjee, Head - Technology, PT Matahari
Rajesh Kumar Singh, Global Head - HR, KPIT