PwC to be Open AI's Biggest Customer for its Enterprise Product

PwC has announced a significant new deal with OpenAI, becoming the largest customer and first reseller of OpenAI's enterprise product, ChatGPT Enterprise. This move comes as businesses globally are increasingly adopting generative artificial intelligence to enhance their operations. PwC will deploy ChatGPT Enterprise to its 75,000 employees in the U.S. and 26,000 employees in the UK.

The Wall Street Journal, which first reported on this agreement, noted that PwC is already heavily involved in generative AI with over 95% of its UK and US consulting client accounts and is discussing AI's use and implications with many of its audit clients. While the financial terms of the deal were not disclosed, PwC indicated it is also preparing to resell the AI product, though specific details on these plans were not provided.

This partnership is part of PwC’s broader strategy to invest $1 billion in generative AI technology. The company has been developing custom GPTs to aid employees in various tasks such as tax return reviews and the generation of dashboards and reports. The agreement with OpenAI represents an expansion of PwC's commitment to integrating AI into its operations and services.

For OpenAI, this partnership with PwC is a step towards increasing its enterprise customer base beyond its significant collaboration with Microsoft. OpenAI has been actively pitching its AI services to corporate clients, with CEO Sam Altman engaging with executives from Fortune 500 companies in major cities like San Francisco, New York, and London. This strategy is part of OpenAI’s efforts to cement its position in the enterprise AI market. In May, OpenAI also secured a content agreement with News Corp, the owner of the Wall Street Journal.

Overall, this partnership underscores the growing importance of generative AI in the corporate world, with companies like PwC leading the way in integrating advanced AI tools to enhance business operations and client services.