As Asia’s importance in the global economy grows, businesses will need to comply with international standards in order to compete, and ISO consulting services will continue to play a key role in assisting them in doing so. Having said that, the major pain points experienced by the clients while acquiring ISO are frequently related to a lack of understanding, resource constraints, complex certification processes, difficulty in identifying and addressing gaps, a lack of internal expertise, a lack of employee buy-in, and maintaining certification.
Understanding the need to bridge this gap, Regner Consulting provides comprehensive consultation, training, audit, and maintenance support services in all countenance related to the ISO management system. The company is backed by a diverse team of highly competent and qualified consultants and trainers, each with a unique background, working experience, and area of expertise. The team meticulously analyzes customers’ backgrounds and needs, ensuring that the consultant or trainer is best suited to their company.
“We have established an excellent track record for providing high-quality services and producing results for our clients. 100 percent of our clients were able to get certified and 93 percent were able to continuously maintain their certification on their own in their next recertification cycle based on our customized management system that incorporates ISO compliance into the daily operation. Positive word-of-mouth and testimonials from delighted customers help us stand out in today’s congested market.
We use technological breakthroughs to provide our clients with one-of-a-kind services. We are creating our cloud solution to assist the industry in integrating the ISO system into business operations in preparation for the 4th Industrial Revolution,” says Renee Ho, Director at Regner Consulting.
“We offer personalized service, quick response to client inquiries, and provide clients with continuing assistance throughout the ISO certification process. Further, we provide competitive pricing and the pricing models with no hidden fees that are tailored to the demands of our clients,” she adds.
Devising a Unique Management System for Clients
Regner Consulting develops systems that preserve the firm’s value and individuality while merging it with its success elements and ISO requirements, thus allowing the company to stand out with a management system that is unique to them. Regner’s consultants provide practical solutions in the eyes of the law as well as the company’s applicability, wherein they provide expert solutions that are easy to execute, time-saving, and result-oriented.
This is to ensure that its customer succeeds in meeting the necessary criteria even with the test of time and to provide them with the confidence and assurance they require to thrive in their business.
Hand-Holding Clients
“One of the first steps in the process is often a gap analysis, which entails a detailed review of the client’s current processes and systems to identify any areas where they fall short of the ISO requirements. Based on the findings of the gap analysis, the consultant will collaborate with the client to create a customized ISO management system that is adapted to the client’s specific needs and values. This may involve developing new policies and procedures, upgrading existing systems, or identifying new tools or technology that can assist the customer in reaching their objectives,” highlights Renee.
Upon developing the ISO management system, the consultant will collaborate with the client to implement the new system.This may include employee training, the implementation of new software or tools, handson coaching, or the modification of existing procedures. When the ISO management system reaches maturity, consultants will conduct the internal audit with the official report that is subject to the certification audit.
Further, the consultant will assist the client on how to plan an effective management review, ensuring that overall performance is reviewed during the meeting, and making suggestions for improvements. Once the new system is in place, the client must go through a certification audit to ensure that they are in conformity with the ISO standards that they are aiming for. The consultant will assist the client in preparing for the audit and may also provide assistance during the audit.
Following the completion of the certification audit, the consultant may continue to provide support to the client, such as continuous training, system maintenance, and other services aimed to assist the customer in maintaining their ISO certification. The consultant will work closely with the client throughout the engagement process to ensure that the ISO management system is linked with the client’s business goals and values and that the client is well-prepared to attain and retain their desired certifications.
Regner Consulting develops systems that preserve the firm’s value & individuality while merging it with its success elements & ISO requirements
Regner’s key principles are value creation, veracity, ethics, consideration, and expertise; an industry’s lighthouse when it comes to uplifting and strengthening the overall market with integrity. From the client’s perspective, the company attempts to build a culture of honesty and impartiality, always delivering truthful recommendations for the betterment of its niche clients.
Being at the forefront of innovation, Regner Consulting is currently developing a cutting-edge cloud system. The company is also in talks with a renowned Malaysian university to partner, harnessing the combined experience of academia and industry to accelerate its success.
Renee Ho, Director
Renee Ho is the Director of Regner Consulting, a leading ISO consulting firm in Southeast Asia. She started her career in procurement at a multinational printing company in KL, where she developed a keen interest in ISO requirements and joined the ISO committee. Renee’s passion for ISO led her to work in an accredited calibration laboratory while serving as an apprentice in an ISO consulting firm. After gaining valuable experience in ISO consulting, Renee returned to the printing company as the Business Development Manager and also took on the role of ISO Management Representative, overseeing the overall ISO Management System. With a strong desire to help organizations grow and thrive, Renee transitioned into full-time ISO consulting and training, eventually becoming the Senior Consultant and Partner of the consulting firm. In 2019, Renee founded Regner Consulting to share her belief that ISO can be a practical tool for organizations to uplift and strengthen their industry. Renee is dedicated to delivering customized ISO solutions that help organizations achieve their goals and maintain compliance with industry standards.
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